Customer Experience survey

We’d love to hear your views on your experience of contacting the Council.

We are always keen to listen to feedback from our customers to help us improve the way you access our services and interact with us. We’d be grateful if you would take a few minutes to answer this survey.

Your views on how you contact us will feed into our new Customer Strategy.

The closing date for responses is 10th October 2025.

Please contact lisa.munga@reading.gov.uk if you have any questions.